Terms of Service

Orders and Availability

Citrus Grace prepares slow-pressed juices by order in Mission, Texas for customers in the Rio Grande Valley. Product availability, flavors, seasonal items, delivery capacity, and event dates may change based on inventory and schedule.

Order Review and Payment

Submitting an order or event inquiry does not automatically create a payment charge. Citrus Grace reviews order details first. When an order or event payment is approved, we send a Stripe payment link or QR code. Your order is not paid until Stripe confirms a successful payment.

Cutoff and Delivery Model

Direct juice orders are organized around the next available Monday delivery or pickup date. The weekly order cutoff is Friday at 4:30 p.m. Central Time. Orders placed after the cutoff may move to the following Monday. Event orders should be requested at least two weeks in advance so we can confirm availability, quantity, location, and pricing.

Customer Responsibilities

You are responsible for providing accurate contact details, delivery or event information, and payment information. If we cannot reach you by email, phone, SMS, or the contact details you provided, your order or event request may be delayed or cancelled.

Food and Handling

Our juices are made for timely pickup, delivery, or event service. Please refrigerate products promptly and follow any storage guidance provided with your order. Customers are responsible for checking ingredients and communicating allergy or dietary concerns before ordering.

Changes to These Terms

Citrus Grace may update these terms as the business, payment process, or delivery model changes. The posted date shows when this page was last updated.

Contact

Questions about orders or these terms can be sent to orders@citrus-grace.com.