Privacy Policy

Who We Are

Citrus Grace is an order-based juice shop serving Mission, Texas and the Rio Grande Valley. We use this website to accept juice orders, event inquiries, payment requests, and customer account registrations.

Information We Collect

We collect the information needed to prepare orders, contact customers, and coordinate deliveries or events. This may include your name, email address, phone number, Instagram handle, account login details, delivery date, order details, event date, event location, and messages you choose to send us.

The site may also record basic page-visit analytics, such as the page visited, timestamp, browser information, and IP-related request data used for security, troubleshooting, and understanding site traffic.

Payments

Card and supported digital-wallet payments are processed by Stripe. Citrus Grace does not store full card numbers on this website. Stripe receives payment information directly and provides us payment status, checkout session identifiers, and related transaction details so we can mark orders and event payments as paid.

How We Use Information

We use customer information to confirm accounts, review and prepare orders, send payment links, answer questions, coordinate pickup or delivery in the RGV, plan events, send order or payment updates, prevent abuse, and comply with payment, tax, and business record needs.

Calls, Texts, and Email

By submitting your phone number, email address, or social handle, you allow Citrus Grace to contact you about your account, order, payment link, delivery, pickup, or event inquiry. Message and data rates may apply for SMS or phone communication.

Sharing

We share information only as needed to run the business, including payment processing with Stripe, email delivery, site hosting, analytics, security monitoring, and customer support. We do not sell customer personal information.

Contact

For privacy questions or requests, contact us at help@citrus-grace.com.